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Performance Management

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

Online Course / Classroom Training


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When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee’s skill-set and make them a more valuable employee through feedback and coaching.

Performance Management > Course Outline:

Housekeeping Items
The Parking Lot
Workshop Objectives

What is Performance Management?
How Does Performance Management Work?
Case Study
Review Questions

Three Phase Process
Performance Reviews
Case Study
Review Questions

SMART Goal Setting
Specific Goals
Measurable Goals
Attainable Goals
Realistic Goals
Timely Goals
Monitoring Results
Case Study
Review Questions

Strategic Planning
Job Analysis
Setting Goals
Case Study
Review Questions

What is 360 degree Feedback?
Versus Traditional Performance Review
The Components
Case Study
Review Questions

Competency Assessment Defined
Final Destination
Case Study
Review Questions

Case Study
Review Questions

Key Factors
The Motivated Organization
Identifying Personal Motivators
Evaluating and Adapting
Case Study
Review Questions

Record Goals and Accomplishments
Linking with Your Employees or Managers
Implementing a Performance Coach
Keeping Track
Case Study
Review Questions

Desired Results
Case Study
Review Questions

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations


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