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Assertiveness And Self-Confidence

Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.

Online Course / Classroom Training


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The Assertiveness and Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant’s lives and have a positive effect on all of them.

Assertiveness And Self-Confidence > Course Outline:

Housekeeping Items
The Parking Lot
Workshop Objectives

What is Assertiveness?
What is Self-Confidence?
The Four Styles

Types of Negative Thinking
Case Study
Personal Application

Listening and Hearing: They Aren’t the Same Thing
Asking Questions
Body Language

Why Goal Setting is Important
Setting SMART Goals
Our Challenge to You

Identifying Your Worth
Creating Positive Self-Talk
Identifying and Addressing Strengths and Weaknesses

The Importance of Appearance
The Role of Body Language
First Impressions Count!

It’s How You Say It
Sounding Confident
Using “I” Messages

What to Do When You’re on the Spot
Using STAR to Make Your Case

Building Rapport
Expressing Disagreement
Coming to Consensus

Dealing with Difficult Situations
Key Tactics

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations


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