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Human Resource Management

Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers” job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

Online Course / Classroom Training


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The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Human Resource Management > Course Outline:

Housekeeping Items
The Parking Lot
Workshop Objectives

A Brief History
What is Human Resources Today?

The General Format
Types of Questions
Dos and Don’ts

The Orientation Process
The Role of Management and the Role of Human Resources
Tips and Tricks

Daily Checklist for the First Week
Following Up at the End of the Week
Weeks and Months Later

Understanding Your Role and Responsibilities
Understanding Local Rules
Understanding Industry-Specific Rules

Defining Harassment
Types of Workplace Discrimination
A Manager’s Responsibility
An Employer’s Responsibility

Defining Violence
A Manager’s Responsibility
An Employer’s Responsibility

Choosing the Time and Place for Feedback
Types of Employee Appraisals
Using the Feedback Sandwich
Encouraging Growth and Development

Understanding Your Role
Understanding Your Choices
Having the Meeting
Following Up

Documenting Events
Preparing for the Decision
Making the Decision
Communicating the Decision

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations


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