Social Intelligence
Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interpret social cues. They will create positive connections and increase their influence during social situations.
Online Course / Classroom Training
R1,649
Description
Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give your participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road!
Social Intelligence > Course Outline:
Housekeeping Items
The Parking Lot
Workshop Objectives
Pre-Assignment
Action Plans
Remove or Limit Self-Deception
Ask for Feedback
Be Open to Change
Reflect on Your Actions
Case Study
Module Two: Review Questions
Listening and Paying Attention
Don’t Judge
Shift Your View
Don’t Show Fake Emotions
Case Study
Module Three: Review Questions
Attunement
Don’t Jump to Conclusions
Shift your Focus
Don’t Discount Feelings
Case Study
Module Four: Review Questions
Perception
Facts vs. Emotion
Online Communication
Listen and Watch More
Case Study
Module Five: Review Questions
Give Respect and Trust
Be Consistent
Always Keep Your Cool
Observing Body Language
Case Study
Module Six: Review Questions
Recognize Social Situations
The Eyes Have It
Non-Verbal Cues
Verbal Cues
Case Study
Module Seven: Review Questions
Spectrum of Cues
Review and Reflect
Being Adaptable and Flexible
Personal Space
Case Study
Module Eight: Review Questions
Current Events
Conversation Topics
Cues to Watch For
Give People Your Attention
Case Study
Module Nine: Review Questions
Be Aware of Your Movements
It’s Not What You Say, its How You Say It
Open Vs. Closed Body Language
Communicate with Power
Case Study
Module Ten: Review Questions
Take the High Road
Forget About Yourself
Remembering People
Ask Good Questions
Case Study
Module Eleven: Review Questions
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
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