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Social Media in the Workplace

We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out.

Online Course / Classroom Training

R1,499

* Processed on Tru4.co.za

Description

Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the main form of communication and your participants will realize how Social media and the Workplace can work together.

Social Media in the Workplace > Course Outline:

Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives

Online Communities
User Created Content
Information Sharing
Communication Tools
Case Study
Module Two: Review Questions

It Should be a Living Document
Choosing an Information Officer
What Can and Cannot Be Shared
Legal and Ethic Specifications
Case Study
Module Three: Review Questions

New Hire Orientation
Let Common Sense Guide You
Nothing Offensive
Rules on Soliciting and Personal Posts
Case Study
Module Four: Review Questions

What is a Living Document?
How often is it revised?
Who Will be in Charge
Change Management
Case Study
Module Five: Review Questions

Password Rules
Needs Constant Monitoring
Keeping Information Confidential
Protecting Intellectual Property
Case Study
Module Six: Review Questions

Always Show Respect
Stop and Think Before You Post
Always be Honest
Never Discredit or Talk Ill of Competitors
Case Study
Module Seven: Review Questions

Be Transparent
Act Like You Would in Real Life
Grammar and Spelling Still Counts
Never Post When You Are Angry
Case Study
Module Eight: Review Questions

From Audience to Author
Builds Customer Loyalty
Speed and Flexibility in Communication
Two Way Communications
Case Study
Module Nine: Review Questions

Bullying
Group Think
Trolling
Remember, It Is Out There Forever
Case Study
Module Ten: Review Questions

They Provide Great Feedback
It Makes Them Happy
Improves Your Brand
Improves Product Development
Case Study
Module Eleven: Review Questions

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

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