Creative Problem Solving
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
Online Course / Classroom Training
The Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.
Creative Problem Solving > Course Outline:
The Parking Lot
What is a Problem?
What is Creative Problem Solving?
What are the Steps in the Creative Solving Process?
Understanding Types of Information
Identifying Key Questions
Methods of Gathering Information
Defining the Problem
Determining Where the Problem Originated
Defining the Present State and the Desired State
Stating and Restating the Problem
Analyzing the Problem
Writing the Problem Statement
Identifying Mental Blocks
Removing Mental Blocks
Brainwriting and Mind Mapping
The Morphological Matrix
The Six Thinking Hats
The Blink Method
Analyzing Wants and Needs
Using Cost/Benefit Analysis
Doing a Final Analysis
Paired Comparison Analysis
Analyzing Potential Problems
Implementing, Evaluating, and Adapting
Planning the Follow-Up Meeting
Words from the Wise
Review of Parking Lot
Completion of Action Plans and Evaluations